Customer care

Shipping

What to expect between placing your order and receiving your SkinFig routine.

Operational details shown here are draft storefront copy and should be confirmed before launch.

Where we deliver

SkinFig intends to deliver across Egypt. Available areas and any delivery charges will be confirmed at checkout once purchasing is activated.

Order processing

Orders are prepared on business days. A confirmation and delivery update will be sent using the contact details provided with the order.

Tracking

When tracking is available, the delivery reference will be included in the dispatch update. Please allow time for the carrier status to refresh.

Delivery issues

If a parcel is delayed, damaged, or marked delivered but cannot be found, contact hello@skinfigeg.com with the order reference.